Snap lays off one-fifth of its workforce after lacking income and progress targets

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Midweek? Extra like mid-weak! Okay, horrible pun, however we’re just a little low vitality on this warmth wave in the present day, so it kinda made sense.

Oh! And excellent news, btw, we’re providing 15% off Disrupt tickets (excluding on-line or expo tickets) for you, our trusty Each day Crunch readers. Use promo code “DC” to claim your discount!

See you tomorrow!  — Christine and Haje

The TechCrunch Prime 3

• Slumdog $5-illonnaire: Landa is the newest startup to draw enterprise capital, on this case $33 million, to democratize actual property possession, Mary Ann writes. Its method permits folks to spend money on the true property sector, which is thought for offering generational wealth, however in a inexpensive, extra fractional means, and in some instances, for as little as $5 initially.
• Snap, crackle and . . . fizzle: Regardless of the myriad of stories and new revenue streams we’ve reported about Snap proper right here on this e-newsletter, Evan Spiegel stated the phrases no tech worker needs to listen to proper now: “restructuring our business.” Amanda studies that this sadly means chopping 20% of workers.
• Obstacles abroad: Amazon faces some robust competitors in India, and Manish studies that has introduced some challenges within the e-commerce large’s capability to realize a extra outstanding foothold within the nation.

Startups and VC

This week, Haje went deep with a founder who’s constructing digital license plates. He mused that constructing an easy-to-copy {hardware} product in an extremely tightly regulated business the place winner-takes-all can be an utter nightmare, however when it really works, it really works, and it’s fascinating to see Reviver build a company, one license plate at the time.

Populus, the San Francisco–primarily based transportation knowledge startup, received its begin as shared scooter mania took maintain and cities tried to make sense of how infrastructure was being utilized by fleets of tiny autos. Now, Populus co-founder and CEO Regina Clewlow is repositioning the company to reap the benefits of one other sizzling alternative: curbs and congestion, Rebecca writes. It’s a very good learn from the TechCrunch transportation desk with an undertone of “the ability of nice pivots.”

Raisin’ cash, raisin’ hell:

 Crafting a XaaS buyer success technique that drives progress

Picture Credit: THEPALMER (opens in a new window) / Getty Pictures

Giving customers higher service than they anticipated may actually save a software program startup. In a single research, firms that spent 10% of yearly income on buyer success attained peak internet recurring income.

“Corporations largely deploy two or extra buyer success archetypes,” based on TC+ contributors Rachel Parrinello and John Stamos. “They often differ by buyer section, enterprise versus technical focus and gross sales movement focus: undertake, renew, upsell and cross-sell.”

When you’re eager about optimizing income via CS, learn the remaining for a full overview of job design methodology, as a result of “firms shouldn’t design their buyer success roles in a vacuum.”

(TechCrunch+ is our membership program, which helps founders and startup groups get forward. You can sign up here.)

Huge Tech Inc.

Social media and privateness don’t typically go hand in hand, particularly when kids can see lots on the web already. Twitter got caught up in this when it reportedly tried to monetize grownup content material in an effort to compete with OnlyFans. It later scrapped this system when it was discovered that its system couldn’t “detect youngster sexual abuse materials and non-consensual nudity at scale,” Amanda writes. In the meantime, California lawmakers wasted no time transferring forward to place in place statewide online privacy protections for children the place there are none on the federal degree, Taylor studies.

• Stepping on the fuel, er, EV pedal: Toyota is accelerating its investment in U.S. electric vehicles, and can park some $3.8 billion into that initiative, up from an preliminary $1.3 billion, Jaclyn writes.
• Cashing in on NFTs: Occasion organizers working with Ticketmaster can now issue NFTs tied to tickets on Circulation, Ivan studies.
• It’s nearly fall and which means one other Apple occasion: Brian has the thin on all of the issues it’s best to find out about Apple’s iPhone 14 event on September 7.
• New satellite tv for pc on the block: Royal Caribbean goes “all-in on satellite tv for pc service,” and can outfit its fleet of ships with Starlink internet, Devin writes.